Merchants
- USDOT number
- 46640 ↗
- MC number
- MC108404 ↗
- Phone
- (262) 631-5680
- Fleet
- 25 trucks · 40 drivers
- Safety (FMCSA)
- 0 inspections · 30 crashes
- Service area
- Interstate moves
- Location
- 1215 STATE ST, Racine, WI 53404
- FMCSA registration updated
- Jan 2019
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 15 total reviews across Google & Yelp.
Customer reviews (15)
Horrible service! #1 packers took 2 1/2 hour lunch/smoke breaks each day. #2 Items destined for my apartment went to storage and vis versa. No remedy because the storage location is all the way in Wisconsin. #3 delivery to my new home is scheduled 2 weeks out!I have no idea why my relocation special...
This is my second move with Merchants moving and storage. From the very start with Dave the experience is very professional and stress free. The transporters in both movers were professional, on time, called with updates on pick up and delivery. I would never use another moving company. This company...
Very disappointed with this company. I had to use the because of a relocation package with work. I knew up front that the move would take me more than the 2 moths that my company would pay storage. I had to initiate a quote for additional storage and thank God I did. $1635/month. Isn't that insane?W...
Don't use Merchants if you expect them to stand behind their services. We had them move our belongings from Chicago to Southern California and multiple items were broke. One item in particular that broke was our King Mattress. The movers bent it so badly that it the springs broke and the bed now...
I had a similar experience as the person who reviewed on 5/3/12. I was in need of a "quick move" and Merchants did not do a pre-estimate due to lack of time. Coincidentally, I had just moved all of my personal items the week prior and used a totally different moving company who moved my items in...
My wife and I hired these guys to help us move from California to Nevada. My first impression of the guys wasn't too good. They spoke to my wife but didn't acknowledge me at all. One guy was ok..he would occasionally look friendly but the bald-headed guy with the shades would look right past me as i...
We read this company's 6 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
3 reviews · latest 2016
“The movers bent it so badly that it the springs broke and the bed now concaves.” 1★ · Yelp · Aug 2016 · David H. · See this company on Yelp →
“Don't let them pack your furniture, they do a very poor job of it and you end up with your furniture all scratched up...or broken” 2★ · Yelp · May 2013 · Kim V. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2014
“the previous company took 3 hours to move the exact same items, Merchants took 8 hours.” 1★ · Yelp · Jul 2014 · Jenn B. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 6 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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