Jacobson's Moving & Storage LLC
★ 2.8· 20 reviews · West Salem, WI
✓ Insured · $750K liability ✓ Cargo covered Active carrier
- USDOT number
- 132927 ↗
- MC number
- MC141286 ↗
- Phone
- (608) 784-8957
- Fleet
- 1 truck · 3 drivers
- Safety (FMCSA)
- 0 inspections · 1 crash
- Service area
- Interstate moves
- Location
- 365 OAK STREET SOUTH, West Salem, WI 54669
- FMCSA registration updated
- Apr 2024
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (21 dated reviews)
1★
2014
2
1★
2016
2
1★
2017
1
5★
2019
1
1★
2020
2
1★
2022
1
5★
2023
1
3.7★
2024
3
3.7★
2025
7
1★
2026
1
5★
4★
3★
2★
1★
Rating breakdown
2.8
20 reviews total
5
8
4
1
3
0
2
0
1
12
Customer reviews (20)
Google
Promptness of movers was spot on and knowledge of packing procedures, excellent. The Jacobson staff from the get go took care of my moving needs.
Google
Crew was exceptional and very accommodating.
Google
It was great experience and everyone was so helpful.
Yelp
They were very professional in moving everything. Excellent customer service. I would certainly recommend them to anyone who needs items moved.
Yelp
This review is an update of my review of Jacobson's Moving and Storage posted on January 20, 2025 and is in response to Pati J.'s response posted on April 4, 2025.The response from Jacobson's is filled with inaccuracies.Accommodating the lift chair was an option offered to Jacobson's for their men t...
Yelp
Great service. Prompt, efficient, friendly and professional. Were able to quickly problem solve.
We read this company's 7 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2025
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2025
“two large chips out of my master bedroom dresser, I smashed lamp that was part of a pair for my living room. I'm missing lampshade from a special lamp, and a crack in a table.” 1★ · Yelp · Mar 2022 · Lynn D. · See this company on Yelp →
“I also lost a solid oak desk because they couldn't get it down the stairs. And a mirror was broken.” 1★ · Yelp · Jul 2020 · CJ W. · See this company on Yelp →
“Broke my prized brass lamp, failed to notify me right away.” 1★ · Yelp · May 2014 · Mark M. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
3 reviews · latest 2025
Bill higher than the quoteThe price went up on moving day or at delivery
3 reviews · latest 2025
“When I questioned the excessive charge after the move was complete Pati made no mention of any delay and commented that the extra charge was due to "a few little things were added"” 1★ · Yelp · Apr 2025 · Jim K. · See this company on Yelp →
“When we received the final bill, the total was 42% higher than the highest estimate we had been provided prior to the move. Pati didn't have a good explanation for the increased cost.” 1★ · Yelp · Jan 2025 · Jim K. · See this company on Yelp →
“they still overcharged by 50% of the high end of the quote” 1★ · Yelp · Apr 2024 · Johnny D. · See this company on Yelp →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2025
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 7 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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